MOREPACK SUPERSTORE
Welcome to MorePack Superstore. By accessing or using our website (morepacksuperstore.com) or purchasing any product from us, you agree to the following Terms & Conditions.
Please read them carefully.
1. Acceptance of Terms
By using our website, placing an order, or interacting with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree, please do not use our website.
2. Eligibility
To shop on MorePack, you must:
- Be at least 18 years old
- Provide accurate delivery and contact information
- Use a valid payment method
We reserve the right to refuse service to anyone for any reason.
3. Product Information
We make every effort to ensure product descriptions, images, and specifications are accurate.
However:
- Colors may vary due to screen differences
- Product packaging may differ from images
- Specifications may change based on manufacturer updates
If a product is incorrectly listed due to a system or human error, we reserve the right to correct it.
4. Pricing & Availability
All prices are listed in Nigerian Naira (₦).
Prices may change at any time without notice.
Product availability is not guaranteed until your order is confirmed.
5. Orders & Confirmation
When you place an order:
- You will receive an Order Confirmation via email or WhatsApp
- Our team will verify product availability
- Your order will be prepared for delivery
We may cancel an order if:
- The product is out of stock
- Payment fails
- Delivery location is not serviceable
- Fraud or suspicious activity is detected
6. Payment Terms
We accept:
- Bank transfer
- Debit/credit cards
- Pay on Delivery (selected locations only)
For Pay on Delivery:
- You must be reachable by phone
- You must be available at the delivery address
- Refusal without valid reason may attract a return fee
7. Delivery & Shipping
Delivery fees depend on your location.
We currently deliver to:
- Abuja
- Lagos
- Port Harcourt (Limited Z
- Aba (Liited Zones)
- Anambra (Limited Zone)
Delivery timelines:
- Same‑day or next‑day for major cities
- 1–3 days for outskirts
- 3–5 days for far locations
Free delivery applies to orders above ₦50,000.
Full delivery policy is available on our Shipping Policy page.
8. Returns, Refunds & Exchanges
You may request a return or exchange if:
- The item is defective
- The wrong item was delivered
- The item arrived damaged
Conditions:
- Request must be made within 48 hours of delivery
- Product must be unused and in original packaging
- Refunds are processed within 3–7 business days
We do not accept returns for:
- Change of mind
- Items damaged by customer
- Items without original packaging
Full details are available on our Returns & Refunds Policy page.
9. Warranty
Some products come with manufacturer warranty.
Warranty claims must follow the manufacturer’s process.
MorePack is not responsible for:
- Damage caused by misuse
- Unauthorized repairs
- Water damage (unless product is certified waterproof)
10. User Accounts
You are responsible for:
- Keeping your login details secure
- All activities under your account
- Updating your contact information
We may suspend accounts for suspicious activity.
11. Prohibited Activities
You agree NOT to:
- Use the website for fraudulent purposes
- Interfere with website functionality
- Copy or redistribute website content
- Misrepresent your identity
- Abuse Pay on Delivery service
12. Limitation of Liability
MorePack is not liable for:
- Delays caused by logistics partners
- Losses due to incorrect delivery information
- Indirect or consequential damages
- Manufacturer defects (covered by warranty)
Our maximum liability is limited to the value of the product purchased.
13. Intellectual Property
All content on MorePack Superstore — including logos, images, text, and graphics — is the property of MorePack and may not be used without permission.
14. Privacy Policy
We respect your privacy.
Your data is used only for:
- Order processing
- Delivery
- Customer support
- Service improvement
Full details are available on our Privacy Policy page.
15. Changes to Terms
We may update these Terms & Conditions at any time.
Changes take effect immediately once posted on this page.
16. Contact Information
For questions or support:
Email: support@morepacksuperstore.com
WhatsApp: 0903‑000‑0000
Address: Abuja, Nigeria
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